Draft — this page has not yet been reviewed by a lawyer and may change.

Acceptable use policy

This policy is part of our Terms of Service. It applies to you and to everyone you give access to.

You must not use the Service to

• Issue fake, inflated or fictitious invoices, or invoices without a real supply of goods or services; claim input tax credit you are not entitled to; or evade tax in any other way.
• Launder money, finance terrorism or hide the proceeds of crime.
• Record or trade in goods or services that are illegal or that you are not licensed to deal in.
• Store or send content that is unlawful, defamatory, obscene or infringing, or that harasses or threatens anyone.
• Send spam or messages to people who have not agreed to receive them, or impersonate anyone.
• Enter personal data you have no right to process, or use the Service in breach of the Digital Personal Data Protection Act, 2023.

You must not misuse the Service by

• Trying to reach another business's data, another person's account, or parts of the Service you are not allowed to use.
• Probing, scanning or testing the Service for vulnerabilities without our written permission (if you find one, please tell us at [support email]).
• Overloading, disrupting or attacking the Service, including by automated means beyond our published API limits.
• Copying, scraping, reselling or reverse-engineering the Service, or using it to build a competing product.
• Sharing one sign-in among several people instead of inviting each person with their own role.
• Uploading malware or files designed to harm the Service or other users.

What we may do

We may investigate suspected breaches, remove content, suspend or close accounts, preserve records and report matters to the authorities where the law requires or permits. Where possible we will tell you first and let you download your data.

Reporting

Report misuse to [support email], or to our Grievance Officer [grievance officer] at [support email].